Here are a list of the most common questions and their answers. If you'd like to speak with us call 888-588-3346 Monday-Friday 9 am-9 PM PST or email us.
How to Order Jazz Bud
You must be 21 years or older to order from Jazz Bud
You must be 21 years or older to order from Jazz Bud. We reserve the right to request a copy of your identification proving your age.
Am I safe to order Jazz Bud medical marijuana online?
Yes. We are a federally licensed marijuana grow-op and also operate a medical marijuana dispensary.
There are several mail order marijuana sites in Canada. Some of these sites have shipped marijuana in the mail since the 1990's. To date, we know of no-one who has ever been charged with receiving marijuana in the mail.
What can I order and is there a minimum order?
Our minimum order is $60 and you can choose any combination of our products as long as it meets this minimum order value.
Under the MMPR, customers can order a maximum of 30 times your daily limit within any 30-day period, but cannot exceed 150g per order per day.
You can order any combination of our strains of Sativa, Indica or CBD.
How is my Jazz Bud Order Packaged?
Each of our Jazz Bud strains of medicinal marijuana comes pre-packaged in a full (or more) 1 gram bag. Your order will come as a collection of 1 gram individual zipped bags.
You can order any combination of our Jazz Bud products as long as it meets the minimum order requirements.
The individual 1 gram bags and any other selections of your order are then put together into an odour-proof pack which is then placed into one of our elegant collector tin box.
The order is then placed into a Canada Post Xpress pack and shipped to your location.
Is it legal to use Canada Post to ship marijuana?
Yes it is. Canada Post has strict guidelines for the shipping of medicinal marijuana that we adhere to. Read more from Canada Post.
What methods of payment do you accept?
Payment can be made 2 ways.
1) Credit Card. All Major Credit Cards are accepted at our SSL secured and encrypted checkout.
2) E-Transfer. Payment can be made using Interac E-transfer. If you use online banking with any Canadian bank or credit union, then sending a transfer takes just a few minutes.
Once you place your order online we then send you instructions on how to E-transfer the funds.
If you are new to Interac E-transfers, please visit http://www.interac.ca/en/interac-e-transfer-consumer.html to read all information.
Once we receive your e-transfer or credit card payment we will email you an order confirmation number. This will include a copy of the payment and your shipping address. Please look this over to make sure it is correct. If there are changes required please make them immediately by emailing firstname.lastname@example.org
We then ship the goods and at the same time email you a copy of your Canada Post Xpress Pack tracking number. To track your package input your tracking number here.
If your payment is received by 11 am PST (2pm EST M-F), your order ships that business day. If the order is received after 11 a.m. it will ship the next business day. Orders placed on the weekend ship on Monday (except long weekends).
If I opt for E-transfer and I don't send the E-transfer money, what happens?
Once you've placed your order online your next step in the process will be to submit an Interac E-transfer. Your order is On Hold until we receive your E-transfer. If we do not receive your payment within 2 days, your order will be canceled.
What are the shipping fees?
Shipping fees are an additional $15 for orders between $60 and $150. For orders over $150, shipping is free!
All orders are shipped by Canada Post Xpresspost.
You will receive your order of Jazz Bud premium craftgrown medical marijuana in 1-3 business days depending on where you are in Canada. Please allow an extra couple of business days if you live in a remote area.
Your delivery is guaranteed. Please make sure you provide an accurate address.
(At this time if you are a resident of Nunavut or Northern Quebec we do not ship to these locales)
In the remote possibilty where a package is undelivered after being assigned a Canada Post tracking number we will help you start a claim. Read more about Canada Post Guidelines here.
All documents, files and information are digitally shredded once an order has been processed. We respect your privacy.
Aside from being the source for Canada's best quality brand of medical marijuana at Jazz Bud we are professional business people with over 30 years of delivery and customer satisfaction experience. Our goal is to bring you the best in product, experience and service.